burstforth associates
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Better Management

Successful companies have a clear vision, strategic goals, and a road map. People, systems, structure, and costs are aligned and focused. Managers promote teamwork, provide clear direction, inspire right behaviors, and practice accountability. We help top managers become more effective by assisting in developing and reinforcing these critical success factors.

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Better Problem Solving

All businesses struggle periodically with difficult or lingering issues. Decision-makers can be in unfamiliar territory, too close to the situation, too time-constrained, or trapped by their own mind-set. We help remove the filters and biases that can cause clients to misinterpret or overlook important considerations. We are exceptionally good at helping clients define problems, develop solutions, and decide action.

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Better Customer Experience

If you're not beating the competition, you're losing ground. We look for ways to differentiate our clients from the pack, and for ways to improve sales and profit. We draw on our cross-industry experience in product development, service management, and marketing, to help clients increase the value of their products and services, and strengthen customer relationships.

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Better Performance

High performing companies unlock potential and capability by adopting the right habits, processes, and mindset. Taking performance to a higher level requires an honest assessment of operations, people, and economics. To help clients step up their game, we ask probing questions to uncover issues and opportunities, and identify key transformational changes.

We've walked in your shoes.

We understand the kinds of issues and challenges our clients face. We've had the responsibility of running and overseeing closely-held companies in different industries. We know the excitement and rigor of managing a business. We know what it takes to make tough decisions and bold moves.

 

Objectivity

Fresh Thinking

Candor

Clients want advice that is objective and candid. We wouldn't have it any other way. Our value lies in providing perspectives, guidance, and feedback that is in the client's best interest, even if it diverges from the client's own perspective. Anything less is a disservice.

Clients also want fresh thinking. We bring unique ideas and perspectives drawn from our experience with countless situations and approaches across a wide range of organizations and industries.

collaboration chart
 
people collaborating

We're collaborative and pragmatic.

Our preferred style is to work alongside the client, using our unique skills to help define issues, develop solutions, and formulate action. We help clients see complex situations in simple terms, and guide them through the critical thinking process.

Our collaborative style builds trust. We welcome and value different perspectives, and try to bring to bear the knowledge and judgment of both parties when deliberating critical issues.



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